Lifetime on frame & springs
Lifetime warranty on frame and spring breakage for private customers – built to last year after year.
5-year motor warranty
On adjustable beds, we provide a 5-year warranty on the motors.
Visit us in Torrevieja
Come to our store and we'll help you personally with all your questions about comfort and warranties.
Personal assistance
Don't hesitate to contact us – we'll help you find the right bed and the right firmness in your own language.
Warranties & Peace of Mind
Swedishbeds offers a comprehensive peace-of-mind package when you purchase your new bed from us. We want you to feel completely secure with your investment for many years in your Spanish home. Here you can read about our warranties, what applies to frames, springs, motors, and what recommendations we provide.
Quick overview
- Lifetime warranty on frame and spring breakage for private customers.
- 10-year warranty on frame and spring breakage for business customers (e.g., rental properties).
- Normal impressions up to 3 cm are not considered defects but a natural body adaptation.
- Deeper impressions than 3 cm are covered by warranty up to 1 year after purchase.
- 5-year warranty on motors for adjustable beds.
- Personal and local assistance directly on-site at our store in Torrevieja.
1. Lifetime warranty on frame and spring breakage
We provide a lifetime warranty on frame and spring breakage to private individuals. The warranty applies to the original purchaser of the bed, i.e., the person whose name appears on the warranty certificate and/or order confirmation.
For business customers (legal entities, for example in commercial rental of properties), a 10-year warranty on frame and spring breakage is provided.
2. Impressions in mattresses
Impressions in the mattress up to 3 cm are completely normal and are not considered a manufacturing defect. This is a natural result of the natural materials and the mattress adapting to your unique body shape to provide proper support.
If the bed's impressions become deeper than 3 cm, this may be covered by the warranty for up to 1 year after purchase. When assessing impressions, we may ask you for photos and simple control measurements to help you in the best way.
3. Warranty on motors for adjustable beds
On motors for our adjustable bed models, we provide a 5-year warranty. The warranty covers electrical and mechanical malfunctions of the motors during normal and recommended use.
Damage caused by improper handling, overloading, or external damage is not covered by this warranty.
4. Care instructions and responsibility
For your warranties to be valid and for the bed to last as long as possible, it must always be handled responsibly. The bed is not intended for jumping on. We also strongly recommend that you tighten the bed legs regularly to ensure optimal stability and protect the bed frame's threads.
Your order confirmation or receipt serves as proof of warranty, so remember to save the document if you need to exercise your warranty rights.
5. Talk to us directly in the store – we'll help you
With us, you're never just an order number. Do you have questions about the warranty terms, feel that the bed doesn't feel as it should, or just want advice on care in the Spanish climate? You are always warmly welcome to our physical store in Torrevieja to talk directly with us on-site.
We believe that personal service face-to-face is absolutely the best. We listen, look at your concerns together with you, and find a quick and smooth solution directly on-site in Spain.
6. Contact for warranty matters
If you don't have the opportunity to visit the store, you can of course contact our Swedish-speaking customer service by phone, email, or directly in the chat on our website.
Phone: +34 604 43 39 07
Email: info@ecolifebeds.es